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Donor Relations Manager

Make a difference and help us lead the effort to eliminate hunger in our community. The Foodbank of Southeastern Virginia and the Eastern Shore (FSEVA) through its Partner Agencies and Programs distributed over 15.5 million meals to those who struggle with hunger in our region last year. We are an inclusive and socially active organization serving a diverse community encompassing 11 cities and counties in Southeastern Virginia and the Eastern Shore of Virginia. Our vision is a hunger-free community.

Job Description:
Reporting to the Chief Philanthropy Officer, the Donor Relations Manager is responsible for developing and implementing strategies to effectively cultivate, solicit and steward mid-level donors at the $250 - $1,000 level.
In addition, the Donor Relations Manager will actively work to deepen relationships with mid-level donors to increase donor retention and grow the yield from the mid-level donor segment's philanthropic capacity.
This position will also be responsible for identifying the major donor prospects within the mid-level donor portfolio, which is crucial to amplifying the efficiency of the major donor program. This new position is a vitally important strategic outgrowth of the Foodbank’s success in building a strong foundation of individual giving.

Required Experience:
7+ years of successful experience in major gift or mid-level gift fundraising with a proven track record in solicitation, cultivation and stewardship.

Essential Duties and Responsibilities:
• Work closely with the Foodbank’s leadership to develop strategies and tactics to rapidly and successfully expand the mid-level donor program; the primary focus will be to build the program at the $250- $1,000 level.
• Personally manage a portfolio of 200+ current mid-level donors and prospects; schedule and conduct prospect and donor calls to engage donors in the Foodbank’s work.
• Partner with the Chief Philanthropy Officer in making solicitations as necessary.
• Plan and execute cultivation and stewardship events each year.
• Prepare regular reports and updates on activities that clearly indicate progress on departmental and organizational goals related to donor cultivation and return on investment in mid-level donor programs.
• Work with the Chief Philanthropy Officer to develop and manage the process of implementing a comprehensive action plan to cultivate and solicit individual gifts, both current and future, from a pool of assigned donors. Personally cultivate, solicit and sustain annual giving donors.
• Provide guidance and, when needed, participate in the development of solicitation materials and donor recognition and retention tools.
• Develop personalized proposals based on prospect research that address the donor's interest.
• Working with communications department, create collateral materials for the mid-level gift program.
• Assist in managing the Philanthropy Department budget as it pertains to mid-level donor program.
• Supervise volunteers during tasks/assignments and show/share responsibility for the overall volunteer experience at the Foodbank.
• Completes other tasks as needed or requested by the Chief Philanthropy Officer and Senior Management [COO, CFO, and CEO].

• Superior ability to develop and sustain positive relationships with donors.
• Ability to manage and partner with Foodbank leadership and fundraising volunteers.
• Ability to conduct prospect research.
• Excellent interpersonal, verbal, and written communication skills.
• Strong organizational skills with the ability to work independently and to manage multiple projects.
• Results-oriented with a friendly, collaborative approach and a team-oriented style.
• Highly proficient in MS Office (Word, Excel, and PowerPoint) and in utilizing a development database (The Foodbank of Southeastern Virginia uses DonorQuest).
• Knowledge of development principles, fundraising techniques and ethics.
• Ability to work evenings and weekends as needed.
• Access to a vehicle to attend donor meetings, events and activities throughout 11 cities and counties of Southeastern Virginia and the Eastern Shore; good driving record and a valid VA driver’s license.
• Professional attitude and appearance.

Certificates, Licenses or Registrations:
• CFRE credentials preferred.

Non-Essential/Desirable Skills:
• Experience with DonorQuest or other fundraising software a plus.

Travel Requirements:
• Local and regional travel required with some infrequent overnight travel for training and conferences.

Physical Demands: While performing duties of this job, the employee is regularly required to do the following when working in the office or warehouse environment:
• The employee must frequently lift and/or move up to 25 pounds when handling donations, documents and files in a mixed warehouse and office environment.
• Specific vision abilities required by this job include close vision while working with documents, computer screens, and filing.
• Regularly required to talk and hear when communicating with employees, donors, and clients.
• The use of hands and fingers are necessary to handle or feel documents and keyboards.

How to apply: If this sounds like the opportunity for you to serve our community and help solve hunger, please send your resume and salary history to


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